“ May God guard you who practise the craft of secretaryship, and may He keep you and give you success and guidance. There are prophets and messengers and highly honoured kings. After them come different kinds of men, all of them made by God. They are of different kinds, even if they are alike in fact. God occupied them with different kinds of crafts and various sorts of businesses, so that they might be able to make a living and earn their sustenance. He gave to you, secretaries, the great opportunity to be men of education and gentlemen, to have knowledge and good judgement. You bring out whatever is good in the caliphate and straighten out its affairs. Through your advice, God improves the government for the benefit of human beings and makes their countries civilized. The ruler cannot dispense with you. You alone make him a competent ruler. Your position with regard to rulers is that you are the ears through which they hear, the eyes through which they see, the tongues through which they speak, and the hands through which they touch. May God give you, therefore, enjoyment of the excellent craft with which He has distinguished you, and may He not deprive you of the great favors that He has shown you.
No craftsman needs more than you to combine all praiseworthy good traits and all memorable and highly regarded excellent qualities, O secretaries, if you aspire to fit the description given of you in this letter. The secretary needs on his own account, and his master, who trusts him with his important affairs, expects him, to be mild where mildness is needed, to be understanding where judgement is needed, to be enterprising where enterprise in needed, to be hesitant where hesitation is needed. He must prefer modesty, justice, and fairness. He must keep secrets. He must be faithful in difficult circumstances. He must know (beforehand) about the calamities that may come. He must be able to put things in their proper places and misfortunes into their proper categories. He must have studied every branch of learning and must know it well, and if he does not know it well, he must at least have acquired an adequate amount of it. By virtue of his natural intelligence, good education, and outstanding experience, he must know what is going to happen to him before it happens, and he must know the results of his actions before action starts. He must make the proper preparations for everything, and he must set up everything in its proper, customary form.
Therefore, assembled secretaries, vie with each other to acquire the different kinds of education [ ... ]. Learn to write well, as that will be an ornament to your letters. Transmit poetry and acquaint yourselves with the rare expressions and ideas that poems contain. [ ... ] Do not neglect to study accounting, for it is the mainstay of the land tax register. Detest prejudices with all your heart, lofty ones as well as low ones, and all idle and contemptible things, for they bring humility and are the ruin of your secretaryship. Do not let your craft be a low one. Guard against backbiting and calumny and the actions of stupid people. Beware of haughtiness, foolishness, and pride, for they mean acquiring hostility without (even the excuse of) hatred. Love each other [ ... ] in your craft. Advise your colleagues to practise it in a way befitting your virtuous, fair, and gifted predecessors.
If times go hard for one of you, be kind to him and console him, until everything be well with him again. Should old age make one of you unable to get around and pursue his livelihood and meet his friends, visit him and honour him and consult him, and profit from his outstanding experience and mature knowledge. Everyone of you should be more concerned for his assistants, who may be useful when needed, than for his own children or brothers. Should some praise come (to one of you) in the course of his work, he should ascribe the merit to his colleague; any blame he should bear all by himself. He should beware of mistakes and slips and of being annoyed when conditions change. You know that everyone of you has a master, one who gives from his own as much as can be expected, and (everyone of you) has the obligation to repay him, since he deserves it, with fidelity, gratefulness, tolerance, patience, good counsel, discretion, and active interest in his affairs, and to show (his good intentions) by his actions whenever his master needs him and his resources. Be conscious of (your obligations) [ ... ] in good and bad circumstances, in privation as in munificence and kindness, in happiness as in misfortune. Any member of this noble craft who has all these qualities has good qualities indeed.
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You should explore the character of him with whom you associate. When his good and bad sides are known, you will be able to help him do the good things that agree with him, and be able to contrive to keep him from the bad things he desires. You must be able to do that in the subtlest and best manner. [ ... ] The secretary, with his excellent eduication, his noble craft, his subtlety, his frequent dealings with people who confer with him and discuss things with him, and learn from him or fear his severity, needs to be kind to his associates, to flatter them, and to supply their wants [ ... ] Be kind – God show you mercy – when you look after things. Use as much reflection and thought as possible. God permitting, you will thus escape harshness, annoyance, and rudeness on the part of your associates. They will be in agreement with you, and you will have their friendship and protection, if God wills.
None of you should have too sumptuous an office or go beyond the proper limits in his dress, his mount, his food, his drink, his house, his servants, or in the other things pertaining to his station, for, despite the nobility of the craft by which God has distinguished you, you are servants who are not permitted to fall short in their service. You are caretakers whom one does not permit to be wasteful or spendthrift. Try to preserve your modesty by planned moderation in all the things I have mentioned and told you. Beware of the wastefulness of prodigality and the bad results of luxury. They engender poverty and bring about humiliation. People (prodigal and living in luxury) are put to shame, especially if they be secretaries and men of education.
Things repeat themselves. One thing contains the clue to another. Let yourselves be guided in your future undertakings by your previous experience. Then, choose the method of doing things that is most definite, most accurate, and that promises the best result. You should know that there is something that defeats accomplishment, namely, talking abour things. The person who does it is prevented from using his knowledge and his ability to think. Therefore, everyone of you, while he is in his office, should endeavour to talk no more than is sufficient; he should be concise in the matters he brings up and in the answers he gives; and he should give thought to all the arguments he advances. His work will profit from that. It will prevent too much occupation with other things. [ ... ]
None of you should say that he has a better understanding of affairs, or knows better how to handle difficult matters, than other members of his craft, than those who serve together with him. Of two persons, discerning people consider him the more intelligent who throws off conceit and thinks his colleagues more intelligent and more skilful than he. [ ... ] No one should let himself be deceived by his own opinions and consider himself free from mistakes. Nor should he strive to outdo his friends, equals, colleagues, or his family. [ ... ]
In this letter of mine, let me refer to the old proverb: He who accepts good advice is successful. This is the esssence of this letter and the best that is said in it, after the references to God it contains. Therefore I have placed it at the end, and I close the letter with it.